Shipping Policy

At SmileKaro, we are committed to delivering your custom aligners efficiently and securely. Below is our shipping policy to help you understand our process and timelines. 

Shipping Timeline

 1. Impression Kit
 - Once your order is confirmed, the impression kit will be shipped within 2 to 3 working days.
 - You will receive a tracking number once your order is dispatched.
 2. Clear Aligners
 - After your impressions are reviewed and your treatment plan is approved, production of your aligners will begin.
 - The aligners will be shipped within 7 to 10 working days after final approval of your treatment plan.
 - A tracking number will be provided once the aligners have been dispatched.

 

Shipping Coverage

 - SmileKaro currently ships only within Pakistan.
 - Deliveries are made through trusted courier services to ensure safe and timely delivery. 

 

Possible Shipping Delays

While we strive to meet our promised shipping timelines, delays may occur due to:

 - Courier company delays beyond our control.
 - Weather conditions affecting transportation.
 - Public holidays or unforeseen disruptions in logistics.
In case of any delay, our team will notify you and keep you updated on the status of your shipment.

 

Tracking Your Order

 - A tracking number will be provided via email or SMS once your order is dispatched.
 - You can track your package directly through the courier service’s website.

 

Customer Support

For any shipping-related queries, feel free to contact our customer support team at: support@smilekaro.com